Our COVID-19 Policy

OUR COVID-19 POLICY

A risk assessment has been completed and we have implemented a number of measures to reduce the risk of infection and keep both our guests and ourselves safe. Thank you for taking the time to read the below summary of the risk assessment; this should enable you to feel comfortable about visiting us at this difficult time for everyone.

While much of the emphasis is on us, with more rigorous cleaning on top of our normal excellent hygiene standards, and although we do not like too many rules as you are with us to relax, there are a few things that we will need you to do to help us keep you and others safe.

We will review this information regularly and may have to make changes prior to your stay.

Measures we have taken:

Invested in a range of sanitisers and antiviral sprays to make sure all areas of guest rooms are cleaned effectively
We will wash and or sanitise our hands regularly
Key touch points to be cleaned throughout the day in public areas
Hand sanItiser to be placed at the entrance to the property and the breakfast room
Limit the number of people in the breakfast room in line with current guidelines
Offer a light, in-room breakfast option
We will wear PPE including face coverings when we are interacting with guests and cleaning rooms
We will maintain social distancing wherever possible
Laundry is sent out to be washed in line with government guidelines
Soft furnishings in the rooms will be sanitised, quarantined or removed when necessary
Headboards etc. will be treated with an anti-viral spray
We will put guests into rooms that have not been used the night before where possible
Guest information folders will be removed from rooms as will the leaflet stand from the hall

What we ask of you:

To fill out our COVID-19 health questionnaire when it is sent to you 1 day prior to arrival
Wear a mask in all public areas apart from when eating breakfast
On arrival we will check your temperature to ensure you do not have a fever
Early check-in and late check-out will not be possible
To lessen the risk of cross-contamination we would prefer not to carry your bag to the room unless you do need assistance
Please do not be offended if we wear gloves
Pre-order breakfast to help us speed up breakfast service so you are in contact with other guests for a short as time as possible
Please sanitise your hands every time you enter or exit the property and when coming down for breakfast
No buffet items will be available at breakfast, a limited selection will be served to you and please bear with us at busy times
We will not tidy rooms during a stay of longer than one night but if you require any amenities topping us please ask

OUR COVID-19 POLICY

Measures we have taken:

What we ask of you:

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Our COVID-19 Certificate

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Our COVID-19 Certificate